Terms & Cookies

Use of this Website from outside the UK

Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom, Europe, USA, Canada, Hong Kong, Australia or New Zealand. Those who choose to access this site from other locations are responsible for compliance with local laws if, and to the extent, local laws are applicable.

At this point the contract for our sale and your purchase of the goods shall be made and the contract shall be formed at the place from which our acceptance email is sent to you.

Privacy Statement

We are committed to protecting your privacy and security as our customer. We are obliged by the Distance Selling Directive, the Data Protection legislation and all current Trade and Legal precedence and policies to respect your wishes.

From time to time we may use the information gathered in order to send you promotional information from Springwell Clinic. We have however, within Springwell Clinic Mail Order Service, adopted a policy allowing you to opt out at any time. You can at any time ‘contact us’ and we will opt you out of any aspect of our marketing programme.

We collect information about you for two reasons: firstly to process your order and secondly, to provide you with the best possible service. We never give your details to any other person or company.

We collect the following information from your order: name, email address, credit card billing address, credit card information, and telephone number and order history. This information will be used to process orders and, if necessary, to contact you regarding the status of your orders. We never collect other sensitive information about you.

Changes to the privacy policy

We reserve the right to change and update the privacy policy and these changes will be posted on our web site. We encourage you to visit this page from time to time to ensure you are aware of our any changes we may have made.

Privacy policies of link sites

While we carefully select the Web sites to which we link, we are not responsible for the privacy practices or the content of these Web sites.

Contact us

If you have any concerns regarding any personal information relating to you that we are holding, please contact us directly by using the details on our “contact us” page.

Security

The site uses a third party payment system PayPal, to ensure a safe and secure shopping experience. PayPal is fully PCI compliant.

Damage to your Computer

Springwell Clinic makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Hand and Flowers shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Browser cookies

We do not use cookies for collecting personal information and we will not collect any information about you except that required for administration of the web server.

When you visit this website, your IP address, browser and version, operating system and the site you came from are stored in a log file. This information is only used for statistical purposes to help improve this site. Log files do not contain any personal information.